topic Re: Quit Sky in Account & Billing

Quit Sky

IMD1 — Fri, 02 May 2025 20:43:53 GMT

I'm trying to cancel my Sky subscription, but no matter what number I phone (not very good at the on line stuff), I get the same robitic info about my account status.

Are the offices manned in the evening ? and if not, what is the best time to actually speak to a human ?

What is the best number to call on ?

Help, please, I'm getting very frustrated.

Re: Quit Sky

caesarome — Fri, 02 May 2025 20:51:53 GMT

@IMD1

There is no best number so when calling say nothing when asked and remain on the line.

Re: Quit Sky

peter-marlow+1966 — Fri, 02 May 2025 23:33:04 GMT

We are all just fellow customers on here like yourself,you need to keep calling sky to cancel your subscription

Re: Quit Sky

Mark39 — Sat, 03 May 2025 07:04:12 GMT

@IMD1

@IMD1 wrote:

I'm trying to cancel my Sky subscription, but no matter what number I phone (not very good at the on line stuff), I get the same robitic info about my account status.

If the automated service is telling you that your services are restricted because of an overdue payment, you need to sort that out before you can speak to an adviser. You can't cancel while there's an overdue payment.