topic Re: Netflix account hacked in Account & Billing

Netflix account hacked

Thinking — Fri, 02 May 2025 20:44:54 GMT

My netflix account has been hacked. Any advice

Re: Netflix account hacked

Mark39 — Fri, 02 May 2025 20:54:49 GMT

You'll need to call Netflix to sort it out.

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 20:56:44 GMT

I have. Apparently I need a code from sky

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 20:58:23 GMT

This was their advide

request you to contact Sky support

team and ask for the service code

after this you contact us back, our

team will definitely help you

Re: Netflix account hacked

Mark39 — Fri, 02 May 2025 20:59:40 GMT

Never heard of that. Tell us the whole story.

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 21:01:02 GMT

Re: Netflix account hacked

caesarome — Fri, 02 May 2025 21:03:16 GMT

@Thinking

Give this a try if you have Sky Q:

https://helpforum.sky.com/t5/Sky-Q/Need-a-6-number-code-for-Netflix-as-my-account-has-been-hacked-and-I-pay-through-sky/m-p/4516499/highlight/true#M621533

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 21:04:56 GMT

I have. I can get to this page which is in Indonesia. I just can't find the service code

Re: Netflix account hacked

caesarome — Fri, 02 May 2025 21:06:43 GMT

Do you live in the UK ?

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 21:15:14 GMT

Yes

Re: Netflix account hacked

caesarome — Fri, 02 May 2025 21:21:30 GMT

Then you can only get the code from the box itself by the looks of it.

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 21:24:33 GMT

What box?

Re: Netflix account hacked

caesarome — Fri, 02 May 2025 21:28:36 GMT

What services do you have from Sky, so what TV have you got, Sky Q, Glass or Stream ?

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 21:32:35 GMT

Sky Q

Re: Netflix account hacked

caesarome — Fri, 02 May 2025 21:33:34 GMT

Then have a look at the link I posted which explains what you need to do to find the service code on your Sky Q box.

Re: Netflix account hacked

Thinking — Fri, 02 May 2025 21:36:55 GMT

I have followed the link previously. I can get to the hidden menu but I can't seem to find the code unfortunately

Re: Netflix account hacked

Mark39 — Fri, 02 May 2025 21:40:08 GMT

You'll have to give Sky a call.