topic Re: Delivery in Account & Billing

Delivery

Steph818 — Fri, 02 May 2025 16:57:55 GMT

Hi I have had delivery of an item today I didn't order. Can u look in to this for me please.

Re: Delivery

Daniel0210 — Fri, 02 May 2025 17:02:48 GMT

@Steph818
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

What was delivered? An expensive mobile phone by any chance?

See this link for the advice from Sky

https://www.sky.com/help/articles/account-takeover

Re: Delivery

peter-marlow+1966 — Fri, 02 May 2025 17:25:09 GMT

You will need to ring sky about this issue and get it sorted out you can also check this order on the my sky app when you login