topic Return equipment in Account & Billing

Return equipment

David071 — Wed, 30 Apr 2025 17:11:21 GMT

I have received the equipment for sky, I can't get a good internet connection.so would like to return it.

Re: Return equipment

PandJ2020 — Wed, 30 Apr 2025 17:12:27 GMT

You'll have to call Sky to arrange a return within your cooling off period.

Return equipment

David071 — Wed, 30 Apr 2025 17:14:55 GMT

I have received the equipment for sky, I can't get a good internet connection.so would like to return it.

Re: Return equipment

PandJ2020 — Wed, 30 Apr 2025 17:29:33 GMT

Posting the same question again isn't going to get a different answer... Check your original thread.

Re: Return equipment

Daniel0210 — Wed, 30 Apr 2025 17:35:55 GMT

@David071

Your image (which wasn't really necessary as it's just of a cardboard box) has been rejected as it showed the label displaying your name and full postal address which isn't wise on a public forum.

Re: Return equipment

peter-marlow+1966 — Wed, 30 Apr 2025 17:37:29 GMT

You need to call sky and arrange for the equipment to be returned to them and you need to do this before the cooling off period ends, we are all just fellow customers on here, we are not anything to do with sky