topic Re: Unable to contact Sky in Account & Billing

Unable to contact Sky

Rushy2 — Wed, 30 Apr 2025 15:46:34 GMT

When calling Sky Talk, I've been told the department was closed.

However, a few minutes earlier I had spoken to someone in Eastern Europe.Has this happened to anyone else?

Re: Unable to contact Sky

caesarome — Wed, 30 Apr 2025 15:50:24 GMT

@Rushy2 wrote:

When calling Sky Talk, I've been told the department was closed

Sky does occasions have staff training which might be why you heard that message when trying to call them.

Re: Unable to contact Sky

PandJ2020 — Wed, 30 Apr 2025 15:50:25 GMT

@Rushy2 wrote:
When calling Sky Talk, I've been told the department was closed.

Who is Sky Talk?

Simply call Sky on 150 from your mobile to get customer services...

Re: Unable to contact Sky

Rushy2 — Wed, 30 Apr 2025 15:54:53 GMT

This is the number I have:ends in 1165 and I have used throughout. I used it on Monday and was expecting a callback about my Broadband order but the automated message says the team is closed (though it's not 9pm)

Re: Unable to contact Sky

caesarome — Wed, 30 Apr 2025 16:05:12 GMT

If you have a Sky Talk landline or a Sky Mobile phone then try 150.