topic Re: Multiroom in Account & Billing

Multiroom

Sparkle177 — Wed, 30 Apr 2025 14:41:00 GMT

I have received try found that I have been paying g for multiroom. I haven't used multiroom for over 3 years but charged

Re: Multiroom

Mark39 — Wed, 30 Apr 2025 14:48:21 GMT

Give Sky a call to cancel it. 31 days notice required.

Re: Multiroom

Daniel0210 — Wed, 30 Apr 2025 14:48:48 GMT

@Sparkle177

If you didn't cancel it by contacting Sky they will have correctly been charging you. Contact Sky to cancel giving the appropriate notice.

Re: Multiroom

PandJ2020 — Wed, 30 Apr 2025 14:49:01 GMT

Give Sky a call to give them 31 days notice to cancel it.

Re: Multiroom

caesarome — Wed, 30 Apr 2025 15:15:48 GMT

@Sparkle177

The fact you have used it doesn't come into it because if you no longer needed it then you should have cancelled it when it was no longer needed so as stated above you can cancel this now by giving the required 31 days notice.