https://helpforum.sky.com/t5/Account-Billing/appalling-service/m-p/4930582#M253889 <P>I have been on the phone for over an hour and three quarters, trying to renew my contract.&nbsp;</P><P>Passed from one department to another and then back again.&nbsp;</P><P>&nbsp;</P><P>Please improve your answering timescale or hire additional staff to cope with the demand.&nbsp;</P><P>&nbsp;</P><P>NOT IMPRESSED</P> Thu, 06 Mar 2025 16:40:38 GMT clare109 2025-03-06T16:40:38Z https://helpforum.sky.com/t5/Account-Billing/appalling-service/m-p/4930582#M253889 <P>I have been on the phone for over an hour and three quarters, trying to renew my contract.&nbsp;</P><P>Passed from one department to another and then back again.&nbsp;</P><P>&nbsp;</P><P>Please improve your answering timescale or hire additional staff to cope with the demand.&nbsp;</P><P>&nbsp;</P><P>NOT IMPRESSED</P> Thu, 06 Mar 2025 16:40:38 GMT https://helpforum.sky.com/t5/Account-Billing/appalling-service/m-p/4930582#M253889 clare109 2025-03-06T16:40:38Z https://helpforum.sky.com/t5/Account-Billing/appalling-service/m-p/4972388#M253891 <P>Just so you know, we're predominantly a customer Community.</P> <P>&nbsp;</P> <P>Feel free to raise a complaint direct to Sky:&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> <P>&nbsp;</P> Wed, 30 Apr 2025 14:06:11 GMT https://helpforum.sky.com/t5/Account-Billing/appalling-service/m-p/4972388#M253891 Mark39 2025-04-30T14:06:11Z