topic Re: Discuss Renewal Deal in Account & Billing

Discuss Renewal Deal

Streaming1 — Sat, 26 Apr 2025 16:22:29 GMT

Hi. Received renewal deal. Is this dealt with by retentions department as I may call to try and see if there is a better offer from them. Thanks

Re: Discuss Renewal Deal

peter-marlow+1966 — Sat, 26 Apr 2025 16:26:39 GMT

Call sky there are some good offers in the deal section on the homepage, you can ask to speak to the retention team but also remember that new deals are 24 month contracts now

Re: Discuss Renewal Deal

Streaming1 — Sat, 26 Apr 2025 16:33:18 GMT

Thanks appreciate it

Re: Discuss Renewal Deal

Streaming1 — Sun, 27 Apr 2025 13:29:16 GMT

Tried calling sky last night after 6pm to look at renewal package. Agent whom I could not understand at all and I do not mean that disrespectfully, said oh you should call back 2nd week May. Why? You sent my renewal deal whichnibwanttto discuss and amend, got same response. I gave up. Will try again tomorrow during daytime.

Re: Discuss Renewal Deal

Daniel0210 — Sun, 27 Apr 2025 13:33:05 GMT

@Streaming1 wrote:

said oh you should call back 2nd week May. Why?

@Streaming1

You haven't said when your current discount ends.