topic I need placed an order for sky broadband would like an update in Account & Billing

I need placed an order for sky broadband would like an update

Nulty902 — Sat, 26 Apr 2025 12:51:34 GMT

I placed an order for sky broadband I would like an update to what is happening with it.

Re: I need placed an order for sky broadband would like an update

GD1 — Sat, 26 Apr 2025 12:55:12 GMT

@Nulty902 No one here can give you any updates, you should be able to see updates yourelf by going to your order tracking page https://www.sky.com/ordertracking

Re: I need placed an order for sky broadband would like an update

Nulty902 — Sat, 26 Apr 2025 13:13:06 GMT

There order tracking says there has been a problem

Re: I need placed an order for sky broadband would like an update

GD1 — Sat, 26 Apr 2025 13:15:33 GMT

@Nulty902 You'll need to call Sky in that case.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.