https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4968933#M253440 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379690">@Daniellebrookba</a>&nbsp;<BR />If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid once the planned payment has been processed. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />If you prefer, once your extra payment is showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team on here. Let us know on this thread if you want to do that <STRONG>having confirmed it’s now showing as a credit.</STRONG></P> Sat, 26 Apr 2025 12:43:24 GMT Daniel0210 2025-04-26T12:43:24Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4968932#M253439 I paid my bill twice how do I get a refund Sat, 26 Apr 2025 12:40:09 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4968932#M253439 Daniellebrookba 2025-04-26T12:40:09Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4968933#M253440 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379690">@Daniellebrookba</a>&nbsp;<BR />If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid once the planned payment has been processed. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />If you prefer, once your extra payment is showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team on here. Let us know on this thread if you want to do that <STRONG>having confirmed it’s now showing as a credit.</STRONG></P> Sat, 26 Apr 2025 12:43:24 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4968933#M253440 Daniel0210 2025-04-26T12:43:24Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4969057#M253463 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379690">@Daniellebrookba</a>&nbsp;</P> <P>A refund can be issued when you see a credit on your account so do you see this ?</P> Sat, 26 Apr 2025 15:11:51 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4969057#M253463 caesarome 2025-04-26T15:11:51Z