topic Re: SKY PRICE in Account & Billing

SKY PRICE

liam1969 — Fri, 25 Apr 2025 11:13:39 GMT

HI I WANT TO CHANGE MY SKY PACKAGE ITS FAR TO EXSPENSIVE I WANT TO ENQUIRE ABOUT REDUCING MY PACKAGE TO BASIC WHAT DO I NEED TO DO TO SORT THIS

Re: SKY PRICE

SKY1992bf — Fri, 25 Apr 2025 11:19:13 GMT

@liam1969 Best thing to do is give sky a call and discuss your options

Re: SKY PRICE

Daniel0210 — Fri, 25 Apr 2025 12:31:23 GMT

@liam1969
Unless you’ve recently changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts have ended (or a combination of the two).

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: SKY PRICE

peter-marlow+1966 — Fri, 25 Apr 2025 18:58:06 GMT

Call sky and ask to speak to the retention team about your tv package and your bill, you may get to keep what you have and get it cheaper but on a 24 month contract, you have nothing to lose by calling