topic Re: Mr in Account & Billing

Mr

sweetikaurkukreja — Wed, 23 Apr 2025 14:39:51 GMT

I need to cancel my subscription as I can't afford to pay my bill

Re: Mr

Daniel0210 — Wed, 23 Apr 2025 14:40:55 GMT

@sweetikaurkukreja
If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.

Re: Mr

Mark39 — Wed, 23 Apr 2025 14:44:09 GMT

...and do be aware that you can't cancel if you're already in arrears.

Re: Mr

MightyQuinn — Wed, 23 Apr 2025 14:58:42 GMT

Hi @sweetikaurkukreja Just in case you are not aware, just other customers here. Please see Welcome below.