https://helpforum.sky.com/t5/Account-Billing/I-have-overpaid/m-p/4965904#M253063 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4201463">@GreeboEcho</a>&nbsp;<BR />Restrictions are applied automatically and Sky agents can’t override this process. Sky won’t reinstate services until you’ve paid what they believe is owed <STRONG>and</STRONG> set up a new continuous payment method.<BR /><BR />If your payment is two or more weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56 days or more Sky can fully terminate your subscription. Any calls to Sky will only prompt you to make a payment.<BR /><BR />Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. (Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week).<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A></P> Tue, 22 Apr 2025 14:15:14 GMT Daniel0210 2025-04-22T14:15:14Z https://helpforum.sky.com/t5/Account-Billing/I-have-overpaid/m-p/4965895#M253060 <P>I paid by card a couple of weeks ago but got cut off today so paid again so want to speak to someone &nbsp;</P> Tue, 22 Apr 2025 13:55:09 GMT https://helpforum.sky.com/t5/Account-Billing/I-have-overpaid/m-p/4965895#M253060 GreeboEcho 2025-04-22T13:55:09Z https://helpforum.sky.com/t5/Account-Billing/I-have-overpaid/m-p/4965904#M253063 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4201463">@GreeboEcho</a>&nbsp;<BR />Restrictions are applied automatically and Sky agents can’t override this process. Sky won’t reinstate services until you’ve paid what they believe is owed <STRONG>and</STRONG> set up a new continuous payment method.<BR /><BR />If your payment is two or more weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56 days or more Sky can fully terminate your subscription. Any calls to Sky will only prompt you to make a payment.<BR /><BR />Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. (Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week).<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A></P> Tue, 22 Apr 2025 14:15:14 GMT https://helpforum.sky.com/t5/Account-Billing/I-have-overpaid/m-p/4965904#M253063 Daniel0210 2025-04-22T14:15:14Z