topic Re: Bill payments in Account & Billing

Bill payments

Johig — Tue, 22 Apr 2025 13:13:11 GMT

My bill payment came out on the 26th March and again on the 17th April. I haven't got a full months sky from my first payment coming out.

can you clarify why this is please?

Kind regards

Joanne

PandJ2020 — Tue, 22 Apr 2025 13:16:24 GMT

@Johig wrote:
can you clarify why this is please?

We're other customers here and cannot see your bills or know what you've bought.

However, billing is monthly in advance.

peter-marlow+1966 — Tue, 22 Apr 2025 13:38:52 GMT

You need to call sky about this issue

caesarome — Tue, 22 Apr 2025 16:45:57 GMT

What shows on your account here regarding these payments:

On what date was your services activated ?