How to contact a human?

gdw2000 — Tue, 22 Apr 2025 11:20:05 GMT

I would like to speak to a human to discuss a range of issues that don't fit neatly into any of the automated AI services.

I have tried four phone nunmbers (automated phone services) that don't present the options I need.

Re: How to contact a human?

Daniel0210 — Tue, 22 Apr 2025 11:21:17 GMT

@gdw2000

Firstly, are these issues something that we can help with?

If not, to call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

topic How to contact a human? in Account & Billing

How to contact a human?

Re: How to contact a human?