topic Re: Incorrect bill and future bills in Account & Billing

Incorrect bill and future bills

Stevenreid — Tue, 22 Apr 2025 10:20:36 GMT

I recently renewed. But only for broadband and standard tv for £10 a month. I didn’t sign up to multiscreen on my renewal so need to have £15 taken off each future bill.

Re: Incorrect bill and future bills

caesarome — Tue, 22 Apr 2025 10:27:09 GMT

@Stevenreid

You will need to phone Sky about this as this can not be looked into via here.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Incorrect bill and future bills

Mark39 — Tue, 22 Apr 2025 10:27:39 GMT

As customers here, that's something we can't do. Give Sky a call.

Re: Incorrect bill and future bills

PandJ2020 — Tue, 22 Apr 2025 11:11:12 GMT

Are you still within your 31 days notice period for removing multiscreen?