https://helpforum.sky.com/t5/Account-Billing/Phone-return/m-p/4965424#M252984 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4376864">@aidenCA4</a>&nbsp;</P> <P>This is correct&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4376864">@aidenCA4</a>&nbsp;because when you did the upgrade/swap it will have been explained that if you have anything still to pay off against&nbsp;it when you returned it then it will have been added to your next available bill so if you owed £190 then that is why it has increased so it will need to be paid in full on that bill.</P> Mon, 21 Apr 2025 18:23:02 GMT caesarome 2025-04-21T18:23:02Z https://helpforum.sky.com/t5/Account-Billing/Phone-return/m-p/4965376#M252980 <P>I recently upgraded to an iPhone 16 pro max replacing my old iPhone 15 pro. However after returning the phone and sky recieving the phone and finalising the upgrade. My bill for this new month has the phone added onto it still and my next bill has gone up by an additional £190 from my actual new expected bill.</P> Mon, 21 Apr 2025 17:23:47 GMT https://helpforum.sky.com/t5/Account-Billing/Phone-return/m-p/4965376#M252980 aidenCA4 2025-04-21T17:23:47Z https://helpforum.sky.com/t5/Account-Billing/Phone-return/m-p/4965424#M252984 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4376864">@aidenCA4</a>&nbsp;</P> <P>This is correct&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4376864">@aidenCA4</a>&nbsp;because when you did the upgrade/swap it will have been explained that if you have anything still to pay off against&nbsp;it when you returned it then it will have been added to your next available bill so if you owed £190 then that is why it has increased so it will need to be paid in full on that bill.</P> Mon, 21 Apr 2025 18:23:02 GMT https://helpforum.sky.com/t5/Account-Billing/Phone-return/m-p/4965424#M252984 caesarome 2025-04-21T18:23:02Z