topic Re: Cancel my subscription in Account & Billing

Cancel my subscription

Craig999999 — Mon, 21 Apr 2025 15:27:34 GMT

You have been taking 9.99 per month for approx 6 months I don't want this subscription and never used it i also want a full refund

Re: Cancel my subscription

Daniel0210 — Mon, 21 Apr 2025 15:31:24 GMT

@Craig999999
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

Whats the £9.99 payment for?

Re: Cancel my subscription

GD1 — Mon, 21 Apr 2025 16:54:50 GMT

@Craig999999 wrote:

You have been taking 9.99 per month for approx 6 months I don't want this subscription and never used it i also want a full refund

Not using something does not qualify for a refund, if it's an add on that you didn't use that's down to you to cancel it.

Re: Cancel my subscription

peter-marlow+1966 — Mon, 21 Apr 2025 17:00:39 GMT

You need to call sky about this problem