topic Re: Billing in Account & Billing

Billing

stonevale — Mon, 21 Apr 2025 07:09:31 GMT

why are sky charging me for essentual tv then another bill for ultimate tv ?

Re: Billing

Mark39 — Mon, 21 Apr 2025 07:18:55 GMT

Recently downgraded? If so, the bill may cover before and after you downgraded.

Re: Billing

stonevale — Mon, 21 Apr 2025 07:35:06 GMT

I've just added sky broadband to my package

when I look at future bills in the app it shows £30 essentials and £9 ultimate ?

New broadband 24 month deal

I may phone sky for claification

dont think I am in contract anymore for the tv

They gave me an automatic renewal with discounts last time says till October.

Re: Billing

caesarome — Mon, 21 Apr 2025 08:32:12 GMT

Forgetting about your broadband have you made any changes to your TV package and if not what package are you on ?

Re: Billing

stonevale — Mon, 21 Apr 2025 08:51:24 GMT

Yes I added multi room they sent me a mini

not renewed contract as my discounts expire in October , I just thought now if you have sky ultimate it includes essential maybe they will do it when I have to renegotiate a new deal on tv side of it

Re: Billing

stonevale — Mon, 21 Apr 2025 10:56:08 GMT

Apparantly ultimate add on is Netflix ... does not make it clear on bill