https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4964443#M252895 <P>I cancelled my Sky TV and broadband earlier this year and returned the equipment. There is an overpayment on my account which states will go towards my next bill but I won't have another bill. I'm going round in circles looking for an answer or trying to speak to a human. How do I get my money back? I haven't cancelled the direct debit so I thought Sky would automatically refund but this doesn't seem to be the case.&nbsp;How do I get my money back?&nbsp;</P> Sun, 20 Apr 2025 09:54:39 GMT Elaine3333 2025-04-20T09:54:39Z https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4964443#M252895 <P>I cancelled my Sky TV and broadband earlier this year and returned the equipment. There is an overpayment on my account which states will go towards my next bill but I won't have another bill. I'm going round in circles looking for an answer or trying to speak to a human. How do I get my money back? I haven't cancelled the direct debit so I thought Sky would automatically refund but this doesn't seem to be the case.&nbsp;How do I get my money back?&nbsp;</P> Sun, 20 Apr 2025 09:54:39 GMT https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4964443#M252895 Elaine3333 2025-04-20T09:54:39Z https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4964445#M252896 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4336206">@Elaine3333</a>&nbsp;<BR />Refunds should take about 6 weeks from your last day of connection (but do appear to be taking longer in some cases).<BR /><BR /><STRONG>If the payment method is still active </STRONG>we can try to help get it refunded within 3-5 working days via the Messaging Team on here if you wish.&nbsp;<BR /><BR />Let us know on this thread what you want to do.&nbsp;</P> Sun, 20 Apr 2025 09:56:34 GMT https://helpforum.sky.com/t5/Account-Billing/Overpayment/m-p/4964445#M252896 Daniel0210 2025-04-20T09:56:34Z