topic Paying an outstanding bill in Account & Billing

Paying an outstanding bill

Jennie1 — Sat, 19 Apr 2025 09:45:55 GMT

Hi, I am unable to send back my tv box and I owe th outstanding balance can you tell me how much I owe.

Thanks

Re: Paying an outstanding bill

GD1 — Sat, 19 Apr 2025 09:49:50 GMT

@Jennie1 We are customers here so have no access to your account, you should have recived either an em,ail or you can check your sky account online or the mysky app.

Re: Paying an outstanding bill

Mark39 — Sat, 19 Apr 2025 10:00:13 GMT

@Jennie1 wrote:

Hi, I am unable to send back my tv box...

Why?

Re: Paying an outstanding bill

peter-marlow+1966 — Sat, 19 Apr 2025 10:51:37 GMT

Try calling sky to see if you can talk to someone, we are all fellow customers on here so that is about the only advice we can give, but all check your emails including your spam to see if sky have contacted you about this that way

Re: Paying an outstanding bill

caesarome — Sat, 19 Apr 2025 12:15:17 GMT

@Jennie1

Why can't you send your box back ?

You can see your bill via the MySky app or online here:

https://www.sky.com/bill/tv-broadband-talk