topic Social Tariff Discounts - PIP in Account & Billing

Social Tariff Discounts - PIP

TiaMaria67 — Fri, 18 Apr 2025 13:52:07 GMT

I am looking into social tariff discounts since struggling to pay my bill after April increases.
Currently I am on PIP benefits but there doesn't seem to be this benefit on the social tariffs list even though so many receive this.
I only have a basic package - Sky signature , Netflix with ads and broadband yet nearly £70 now and too much for me are there lower packages ?

Spoke to Sky and said can only reduce TV by £2.00 and would be locked into a 2 year contract now .But nothing on the broadband.They will only discuss further discounts when my plan up for renewal and the deals available at that time. I need to know how much the whole bill will be but there seems to be no clarity.

Been with Sky for 10 years but unfortunately might have to leave as increase too much and don't want to be in more debt.
Thanks Tia

Re: Social Tariff Discounts - PIP

Mark39 — Fri, 18 Apr 2025 13:54:11 GMT

@TiaMaria67 Sky's social tariffs don't extend to those on PIP, I'm afraid. See their help page here: https://www.sky.com/help/articles/sky-social-tariff

Re: Social Tariff Discounts - PIP

TiaMaria67 — Fri, 18 Apr 2025 13:58:45 GMT

Hi Mark

Thanks for your answer . Think maybe under all the new changes to benefits Sky should take a look at this.

Tia x

Re: Social Tariff Discounts - PIP

PandJ2020 — Fri, 18 Apr 2025 14:01:10 GMT

...and social tariffs do not apply to TV

Sky offer Essentials as the 'cheap' TV offering (£15pm retail) - but is essential freeview only - but ideal if you want to the box and recording facilities without Sky channels

Re: Social Tariff Discounts - PIP

TiaMaria67 — Fri, 18 Apr 2025 14:03:37 GMT

Thanks think I will need to go for this as bills getting out of hand - though will miss the Sky TV .
Good fallback & can use the box .

Re: Social Tariff Discounts - PIP

TimmyBGood — Sat, 19 Apr 2025 13:41:04 GMT

@TiaMaria67 wrote:

Think maybe under all the new changes to benefits Sky should take a look at this.

Sky and all other ISPs can only offer Social Tariff subscriptions where the DWP offers a portal through which eligibility can be verified, and currently that's only for the benefits specified.

Re: Social Tariff Discounts - PIP

dumpster — Tue, 12 Aug 2025 09:43:39 GMT

I just requir the basic plan that I had when I started with sky+

Re: Social Tariff Discounts - PIP

dumpster — Tue, 12 Aug 2025 10:13:10 GMT

how do I speak to a [Removed] human

Moderator notes: Removed foul language

Re: Social Tariff Discounts - PIP

Mark39 — Tue, 12 Aug 2025 09:55:55 GMT

@dumpster wrote:

how do I speak to a [] human

What problem are you having when you call?

Re: Social Tariff Discounts - PIP

GD1 — Tue, 12 Aug 2025 10:08:54 GMT

@dumpster wrote:

how do I speak to a bloody human

Try phoning?

You can call on 150 from a Sky Talk Line or Sky Mobile.

Re: Social Tariff Discounts - PIP

Daniel0210 — Tue, 12 Aug 2025 10:34:08 GMT

@dumpster wrote:

I just requir the basic plan that I had when I started with sky+

@dumpster

You might have added to an irrelevant thread. The subject of this thread is the Social Tariff known as Social Broadband Basics whereby the Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance and doesn't apply to any TV subscription.