topic Mr in Account & Billing

Mr

Shaun_22 — Wed, 16 Apr 2025 15:34:00 GMT

My bill has changed and has gone up to 59 pound I want to know why

Re: Mr

caesarome — Wed, 16 Apr 2025 15:40:34 GMT

You haven't said what you usually pay but there is one or two reasons why this happens, there is an annual price rise in April of each year of which you would have been sent an email or letter about and it could also be that a discount you had on your account is either ending or has ended or it could be a combination of the both of them.

Re: Mr

MightyQuinn — Wed, 16 Apr 2025 15:50:45 GMT

@Shaun_22 wrote:
My bill has changed and has gone up to 59 pound I want to know why

Hi @Shaun_22 That is not something other customers would know. Please read Welcome below.

Re: Mr

MarkGoldsmith — Wed, 16 Apr 2025 15:53:41 GMT

Have a look at your bill (sky.com/bill). The bills are itemised so you can compare the latest bill with the previous month and see where the increase is.