topic Re: help in Account & Billing

help

Beth1224 — Wed, 16 Apr 2025 10:28:35 GMT

Please can soemone tell me how i speak with soemone when i am trying to set up becoming a cusomer, i move into my first house and i cannot get help regarding the delivery of my strwam and brodband hub as i want this deliverd to my current address then take it woth me as i cant get ti delivered to my new home when i dont have the keys yet.

Re: help

GD1 — Wed, 16 Apr 2025 10:32:35 GMT

@Beth1224 Sky will only deliver to the address the services is registered for.

Re: help

Daniel0210 — Wed, 16 Apr 2025 10:38:40 GMT

@Beth1224

Stream pucks are delivered by DPD and hubs are delivered by Royal Mail and as stated by @GD1 are sent to the address of the account. The broadband hub is usually delivered anywhere from 5 days before the activation date to the actual day of activation.