https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-credit-due-to-me-as-I-have-paid-my-bill-and-have-no-more-bills/m-p/4960849#M252357 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4368745">@Blake201</a>&nbsp;</P> <P>So I take it you've recently cancelled a Sky subscription.&nbsp;<BR /><BR />Refunds should take about 6 weeks from your last day of connection (but appear to be taking longer in some cases), however if your payment method has been cancelled Sky will have to manually raise a cheque via a back office team and post it to you so it’ll take even longer.<BR /><BR /><STRONG>If the payment method is still active </STRONG>we can try to help get it refunded within 3-5 working days via the Messaging Team on here if you wish. <BR /><BR /><STRONG>If the payment method has been cancelled </STRONG>you have two options… <BR />1) you can call Sky to get a cheque raised or <BR />2) we can escalate to the Messaging Team who can re-set your payment method. <BR /><BR />Let us know on this thread what you want to do but <STRONG>before we can escalate it to Sky please confirm in your reply it’s currently showing as a credit on your Sky account and whether the payment method is still active.</STRONG></P> Tue, 15 Apr 2025 14:36:34 GMT Daniel0210 2025-04-15T14:36:34Z https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-credit-due-to-me-as-I-have-paid-my-bill-and-have-no-more-bills/m-p/4960848#M252356 <P>I am owed money from Sky as they say it is credit and will be taken of next bill which I will not have another bill as I am finished with SKY&nbsp;</P> Tue, 15 Apr 2025 14:30:44 GMT https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-credit-due-to-me-as-I-have-paid-my-bill-and-have-no-more-bills/m-p/4960848#M252356 Blake201 2025-04-15T14:30:44Z https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-credit-due-to-me-as-I-have-paid-my-bill-and-have-no-more-bills/m-p/4960849#M252357 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4368745">@Blake201</a>&nbsp;</P> <P>So I take it you've recently cancelled a Sky subscription.&nbsp;<BR /><BR />Refunds should take about 6 weeks from your last day of connection (but appear to be taking longer in some cases), however if your payment method has been cancelled Sky will have to manually raise a cheque via a back office team and post it to you so it’ll take even longer.<BR /><BR /><STRONG>If the payment method is still active </STRONG>we can try to help get it refunded within 3-5 working days via the Messaging Team on here if you wish. <BR /><BR /><STRONG>If the payment method has been cancelled </STRONG>you have two options… <BR />1) you can call Sky to get a cheque raised or <BR />2) we can escalate to the Messaging Team who can re-set your payment method. <BR /><BR />Let us know on this thread what you want to do but <STRONG>before we can escalate it to Sky please confirm in your reply it’s currently showing as a credit on your Sky account and whether the payment method is still active.</STRONG></P> Tue, 15 Apr 2025 14:36:34 GMT https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-credit-due-to-me-as-I-have-paid-my-bill-and-have-no-more-bills/m-p/4960849#M252357 Daniel0210 2025-04-15T14:36:34Z