topic Re: Bill overcharge in Account & Billing

Bill overcharge

Gertrude56 — Tue, 15 Apr 2025 08:26:27 GMT

My monthly payment was deducted yesterday and it is way above agreed contract

Re: Bill overcharge

PandJ2020 — Tue, 15 Apr 2025 08:34:20 GMT

@Gertrude56 wrote:
My monthly payment was deducted yesterday and it is way above agreed contract

We can't see your bills... Does it cover a period longer than one month? Have discounts expired? Price increase in April?

Re: Bill overcharge

caesarome — Tue, 15 Apr 2025 08:35:08 GMT

It is probably due a discount you had on your account that is either ending or has ending combined with the April price rise, if you look back and compare it was your last bill you should get an idea as to if this is what has happened:

https://www.sky.com/bill/tv-broadband-talk