topic Re: My bills in Account & Billing

My bills

Laurenne — Mon, 14 Apr 2025 11:46:48 GMT

Can someone help me understand my bills please? They've all been so high and I feel like I've been paying for some months twice. I can't afford £300 a month

Re: My bills

Daniel0210 — Mon, 14 Apr 2025 11:48:18 GMT

@Laurenne

We obviously can't see your bills. How do you normally pay? Are you making unnecessary manual payments when you have a direct debit or continuous card payment set up?

Re: My bills

caesarome — Mon, 14 Apr 2025 12:02:24 GMT

@Laurenne

£300 a month is really high so as per the post from @Daniel0210 have you been making manual payments when there os no need to ?

Re: My bills

MarkGoldsmith — Mon, 14 Apr 2025 14:25:48 GMT

@Laurenne wrote:
Can someone help me understand my bills please? They've all been so high and I feel like I've been paying for some months twice. I can't afford £300 a month

£300 does sound awfully high.

If you are able to post a screenshot of youe itemised bill ( and remove any personal information from the screenshot like account number), we can probably advise further but at £300 I'd guess that is you being out of the minimum term contract and thus paying full list price for a lot of services.