topic Re: Payment in Account & Billing

Payment

Sarah463 — Fri, 11 Apr 2025 20:21:31 GMT

sky have take 77 pound and another 34 pound out my account

Re: Payment

caesarome — Fri, 11 Apr 2025 20:39:16 GMT

@Sarah463

More details are required like what services do you have from Sky and were these two amounts taken at the same time ?

Re: Payment

Sarah463 — Fri, 11 Apr 2025 21:07:29 GMT

One was take on the 7 of this month and one today sky tv and boardband my bill should be 46 pound for both

Re: Payment

caesarome — Fri, 11 Apr 2025 21:16:28 GMT

@Sarah463

Do both these payments appear on your online bill here:

https://www.sky.com/bill/tv-broadband-talk

Re: Payment

peter-marlow+1966 — Sat, 12 Apr 2025 09:00:16 GMT

Have you got your bills coming out on different dates have you changed anything on the subscriptions lately or it could be to do with the April price increases best thing to do is ring sky and talk to an advisor, when you ring after it say we have sent you a link would you like to use it say no and you will get to talk to an advisor