topic Re: plain answer on community in Account & Billing

plain answer on community

Grant34 — Fri, 11 Apr 2025 13:31:59 GMT

I would like to stop my Multi room on my sky account ,however the evasivness of the straight answer brigade is doing my head in .

Re: plain answer on community

Daniel0210 — Fri, 11 Apr 2025 13:34:38 GMT

@Grant34
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. You may be able to remove it from your MySky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or maybe try the messaging service
https://www.sky.com/help/articles/cancel-sky-tv

Re: plain answer on community

PandJ2020 — Fri, 11 Apr 2025 14:39:55 GMT

@Grant34 wrote:
the evasivness of the straight answer brigade

Re: plain answer on community

caesarome — Fri, 11 Apr 2025 15:01:46 GMT

Not sure what you mean by that as to cancel multiscreen you need to give Sky a call to give them 31 days notice to do this.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.