Account

Lisa128 — Fri, 11 Apr 2025 01:52:17 GMT

Why can't I track my order, it says to call them, I've never had that before...what's going on??

Re: Account

Daniel0210 — Fri, 11 Apr 2025 03:50:08 GMT

@Lisa128

What have you ordered?

Re: Account

caesarome — Fri, 11 Apr 2025 04:39:27 GMT

And when did you place the order @Lisa128 ?

Re: Account

Lisa128 — Fri, 11 Apr 2025 06:13:30 GMT

It was for a home move

Re: Account

Daniel0210 — Fri, 11 Apr 2025 06:17:27 GMT

@Lisa128 wrote:

It was for a home move

@Lisa128

If it says to call Sky then that would be the advice here.

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

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