Credit refund

Ardwyn13 — Wed, 09 Apr 2025 05:22:28 GMT

I left sky last month. I have credit showing on my account and would like it refunding please. My direct debit is still in place. Thanks

Re: Credit refund

Daniel0210 — Wed, 09 Apr 2025 06:06:15 GMT

@Ardwyn13

It may be too soon yet but to see if they can help you I’ve escalated your post to Sky and their Messaging Team should contact you later.

Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Your duplicate post has been removed.

Re: Credit refund

Tom-W19 — Wed, 09 Apr 2025 10:19:09 GMT

Thanks for escalating. We've sent an invite to @Ardwyn13.

topic Credit refund in Account & Billing

Credit refund

Re: Credit refund

Re: Credit refund