topic How to remove services to lower your bill in Account & Billing

How to remove services to lower your bill

Jon456788j — Mon, 07 Apr 2025 10:53:13 GMT

Hi I need to reduce my bill but can't find how to anywhere online you only seen able to add services not to remove them I also want to get rid of my Sky Mini box as I don't use it but can't find this either is the only way to remove them to phone up?

Re: How to remove services to lower your bill

PandJ2020 — Mon, 07 Apr 2025 11:13:39 GMT

@Jon456788j wrote:
.... is the only way to remove them to phone up?

Yup

Re: How to remove services to lower your bill

Daniel0210 — Mon, 07 Apr 2025 11:13:46 GMT

@Jon456788j
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. You may be able to remove it from your MySky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or maybe try the messaging service
https://www.sky.com/help/articles/cancel-sky-tv

If you cancel Multiscreen Sky will send packaging for the mini box towards the end of the notice period. Keep your proof of posting indefinitely.

Re: How to remove services to lower your bill

JWM2 — Fri, 20 Jun 2025 16:42:31 GMT

How to get rid of sky q minibox

Re: How to remove services to lower your bill

Daniel0210 — Fri, 20 Jun 2025 16:44:23 GMT

@JWM2

Post 3, immediately above yours still applies. You need to try to cancel your Multiscreen subscription giving the appropriate notice.