https://helpforum.sky.com/t5/Account-Billing/Cancel-order/m-p/4951740#M251209 <P>I've just placed an order for a TV &amp; broadband package.</P><P>My current broadband provider has agreed to reduce my monthly charge.</P><P>Can I cancel the order?</P> Thu, 03 Apr 2025 14:12:34 GMT AliceW 2025-04-03T14:12:34Z https://helpforum.sky.com/t5/Account-Billing/Cancel-order/m-p/4951740#M251209 <P>I've just placed an order for a TV &amp; broadband package.</P><P>My current broadband provider has agreed to reduce my monthly charge.</P><P>Can I cancel the order?</P> Thu, 03 Apr 2025 14:12:34 GMT https://helpforum.sky.com/t5/Account-Billing/Cancel-order/m-p/4951740#M251209 AliceW 2025-04-03T14:12:34Z https://helpforum.sky.com/t5/Account-Billing/Cancel-order/m-p/4951743#M251210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366316">@AliceW</a>&nbsp;</P> <P>You will need to call Sky to cancel both orders.</P> <P><BR />To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link… <BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A><BR /><STRONG>UK customers:</STRONG> Scroll down and click on ‘Need more help’ leading to a number starting 0333. <BR /><STRONG>ROI customers:</STRONG> change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends). <BR /><BR />The posting of full phone numbers isn’t permitted on the forum.<BR /><BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> Thu, 03 Apr 2025 14:17:40 GMT https://helpforum.sky.com/t5/Account-Billing/Cancel-order/m-p/4951743#M251210 Daniel0210 2025-04-03T14:17:40Z