https://helpforum.sky.com/t5/Account-Billing/Trying-to-set-up-direct-debit/m-p/4949644#M250951 <P>I'm trying to set up a direct debit for a new TV and broadband package as I am just moving into a new house. I get right to the end and when I set up my direct debit it keeps telling me to 'check my account information'. I have even tried different bank accounts but to no avail. How can I resolve this and get my direct debit set up so I can receive my router and sky stream?</P> Mon, 31 Mar 2025 21:56:18 GMT Emma2422 2025-03-31T21:56:18Z https://helpforum.sky.com/t5/Account-Billing/Trying-to-set-up-direct-debit/m-p/4949644#M250951 <P>I'm trying to set up a direct debit for a new TV and broadband package as I am just moving into a new house. I get right to the end and when I set up my direct debit it keeps telling me to 'check my account information'. I have even tried different bank accounts but to no avail. How can I resolve this and get my direct debit set up so I can receive my router and sky stream?</P> Mon, 31 Mar 2025 21:56:18 GMT https://helpforum.sky.com/t5/Account-Billing/Trying-to-set-up-direct-debit/m-p/4949644#M250951 Emma2422 2025-03-31T21:56:18Z https://helpforum.sky.com/t5/Account-Billing/Trying-to-set-up-direct-debit/m-p/4949780#M250958 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 01 Apr 2025 08:33:19 GMT https://helpforum.sky.com/t5/Account-Billing/Trying-to-set-up-direct-debit/m-p/4949780#M250958 Mr+Flibbles+86 2025-04-01T08:33:19Z