Returned Equipment

Dickie10 — Mon, 31 Mar 2025 12:02:43 GMT

I keep getting an email from Sky asking for their equipment back

I returned the equipment immediately . I have evidence of the postage

Very annoyed as I have no way of contacting Sky directly about this

Re: Returned Equipment

caesarome — Mon, 31 Mar 2025 12:12:06 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: Returned Equipment

Greenfingers001 — Mon, 31 Mar 2025 13:11:55 GMT

Thanks for escalating this. We’ve sent @Dickie10 an invite to chat.

topic Re: Returned Equipment in Account & Billing

Returned Equipment

Re: Returned Equipment

Re: Returned Equipment