topic Re: Charges in Account & Billing

Charges

Sunny8 — Sat, 29 Mar 2025 23:25:49 GMT

Why have I been charged £19? I have only had the outside grey box installed.

Re: Charges

Mark39 — Sun, 30 Mar 2025 07:18:55 GMT

Welcome to this customer Community!

Unfortunately we have no access to your account or bills so we don't know what you've been charged for. Tell us what you've signed up to and what your bill shows.

Re: Charges

Tom-W19 — Sun, 30 Mar 2025 10:20:24 GMT

Hi @Sunny8

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Charges

peter-marlow+1966 — Sun, 30 Mar 2025 11:56:13 GMT

Have you got a sky glass tv ?