topic Re: Changing address in Account & Billing

Changing address

Sophie08 — Fri, 28 Mar 2025 06:52:18 GMT

We called sky not long ago to get sky broadband to swap from EE. They confirmed the address we are in now and the router was delivered to this address but on the account it is showing our old address and are worried the broadband has been activated there instead of here. What shall we do?

Re: Changing address

Anonymous — Fri, 28 Mar 2025 06:53:09 GMT

I would recommend contacting Sky to get a quick response.

You can use the Sky Help portal to contact Sky. If you want to speak to somebody, you can click "Need more help?" at the bottom, and within that content you will see a phone number (we can't post phone numbers in this community).