https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-the-promised-return-of-funds/m-p/4946031#M250494 <P>Hi&nbsp;</P><P>&nbsp; &nbsp;I was told from Sky broadband telephone team that the £43 I 'overpaid' would be returned to my account if I left the Direct Debit active, which I did, However, no money has been returned? Please let me know when the credit will be paid, as I am in between jobs and need every penny right now!</P><P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Kind Regards</P><P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Anjiliz</P> Wed, 26 Mar 2025 15:43:03 GMT anjiliz 2025-03-26T15:43:03Z https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-the-promised-return-of-funds/m-p/4946031#M250494 <P>Hi&nbsp;</P><P>&nbsp; &nbsp;I was told from Sky broadband telephone team that the £43 I 'overpaid' would be returned to my account if I left the Direct Debit active, which I did, However, no money has been returned? Please let me know when the credit will be paid, as I am in between jobs and need every penny right now!</P><P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Kind Regards</P><P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Anjiliz</P> Wed, 26 Mar 2025 15:43:03 GMT https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-the-promised-return-of-funds/m-p/4946031#M250494 anjiliz 2025-03-26T15:43:03Z https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-the-promised-return-of-funds/m-p/4946036#M250495 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4361100">@anjiliz</a>&nbsp;<BR />If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.</P> <P>&nbsp;</P> <P>Was this after leaving Sky? How long ago was this arranged? Refunds like this typically take 3-5&nbsp;<STRONG>working&nbsp;</STRONG>days.</P> Wed, 26 Mar 2025 15:56:54 GMT https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-the-promised-return-of-funds/m-p/4946036#M250495 Daniel0210 2025-03-26T15:56:54Z https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-the-promised-return-of-funds/m-p/4946045#M250496 <P>Sorted it by telephone - hopefully now resolved.</P> Wed, 26 Mar 2025 16:09:18 GMT https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-the-promised-return-of-funds/m-p/4946045#M250496 anjiliz 2025-03-26T16:09:18Z