topic Re: Setting up SKY tv and broadband package when moving to the UK from outside the UK in Account & Billing

Setting up SKY tv and broadband package when moving to the UK from outside the UK

DMCC — Mon, 24 Mar 2025 21:13:00 GMT

Hello, I am moving to London next month and want to set up my sky/broadband package. I have followed the steps online, but when I get to the question about if I have lived at the same address for the past 3 years I say no but it will only accept UK postcodes. How do I get around this, since I have not lived in the UK before? I have tried typing in Ireland, to no avail. Thanks!

Re: Setting up SKY tv and broadband package when moving to the UK from outside the UK

caesarome — Mon, 24 Mar 2025 21:42:07 GMT

@DMCC

You will have to call Sky about this so under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Setting up SKY tv and broadband package when moving to the UK from outside the UK

DMCC — Tue, 08 Apr 2025 11:21:35 GMT

Thanks. Do they have a customer support email address or online chat function? Just worried about the charges of calling them - surely there must be another way to get set up.