topic Re: Contract showing 0 months left in Account & Billing

Contract showing 0 months left

chlo9 — Mon, 24 Mar 2025 17:35:02 GMT

A couple months ago I purchased an IPad with a 32 month contract (I believe), I considered downgrading so went to check how much was left to pay off the contract and it''s showing 0 same as 0 months left, however the payments still show up on my bill and there is no way I would've paid it off already. Any suggestions on what is happening as not sure what to search for in the help.

Re: Contract showing 0 months left

Tom-W19 — Mon, 24 Mar 2025 18:37:14 GMT

Hi @chlo9

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147