topic Why has my bill increased so much? in Account & Billing

Why has my bill increased so much?

JuleL — Mon, 24 Mar 2025 17:05:06 GMT

Please advise why my bill had increased so much. The service is old and not very good and I don't think it is worth paying the amount.

Re: Why has my bill increased so much?

Mark39 — Mon, 24 Mar 2025 17:07:41 GMT

Either because of the annual increase in April, or a discount has ended. As customers here, same as you, we can't see your bills or your account.

Re: Why has my bill increased so much?

Daniel0210 — Mon, 24 Mar 2025 17:41:40 GMT

@Mark39 wrote:

Either because of the annual increase in April, or a discount has ended.

@JuleL

Or a combination of the two.

Re: Why has my bill increased so much?

peter-marlow+1966 — Mon, 24 Mar 2025 19:09:09 GMT

Phone sky and ask to speak to the retention team, i did it last month and got a big discount and it includes the April increase, i have saved £50 a month on my tv package and £16 a month on my broadband bill to, when you ring straight away at the start of the call say retention team and you will be put through to them, hope this helps