https://helpforum.sky.com/t5/Account-Billing/Charged-twice/m-p/4943200#M250133 <P>I revived a email saying I'm overdue on my payment, and I made the payment then check my bank and I already had direct debt come out, so I paid twice</P> Sat, 22 Mar 2025 21:40:24 GMT Gina24 2025-03-22T21:40:24Z https://helpforum.sky.com/t5/Account-Billing/Charged-twice/m-p/4943200#M250133 <P>I revived a email saying I'm overdue on my payment, and I made the payment then check my bank and I already had direct debt come out, so I paid twice</P> Sat, 22 Mar 2025 21:40:24 GMT https://helpforum.sky.com/t5/Account-Billing/Charged-twice/m-p/4943200#M250133 Gina24 2025-03-22T21:40:24Z https://helpforum.sky.com/t5/Account-Billing/Charged-twice/m-p/4943206#M250135 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4358825">@Gina24</a>&nbsp;</P> <P>If a payment has failed or not been taken for whatever reason then Sky will try again 10 days later if your payment method is via a direct debit. Usually the email would mention this.</P> <P>&nbsp;</P> <P>For the overpayment do you now see a credit on your account as we can arrange some help for you via here tomorrow regarding a refund&nbsp;if you would like but only if you now see a credit on your account.</P> Sat, 22 Mar 2025 22:06:02 GMT https://helpforum.sky.com/t5/Account-Billing/Charged-twice/m-p/4943206#M250135 caesarome 2025-03-22T22:06:02Z