topic Re: Sky Social Tariffs in Account & Billing

Sky Social Tariffs

SupaM — Fri, 21 Mar 2025 17:06:18 GMT

Hi there, I'm currently a Sky Customer, and have been for around 10 years or so.

Im needing information on how I go about changing my current Sky account to Sky Social Tariffs, as I'm unemployed and get PIP and Universal Credit.

Unfortunately, with everything going up and up, I just can't keep paying for my normal Sky.

I did contact a Sky advisor a few days ago, to see if I could cancel some things on it, and get the price down, but it didn't really budge much...

I don't want to leave Sky, so I wanted to know how easy is it to change to Sky Social Tariffs, and can I get help with applying for this, and how long does it take to get it, and does anyone know how much it is and for what you get, as currently I have Sky TV, Netflix and Broadband.

I'd REALLY appreciate someone's help and knowledge on this.

Thank you 😊

Re: Sky Social Tariffs

Mark39 — Fri, 21 Mar 2025 17:09:09 GMT

See Sky's help here: https://www.sky.com/help/articles/sky-social-tariff

Sky's social tariff doesn't apply to Sky tv

Re: Sky Social Tariffs

PandJ2020 — Fri, 21 Mar 2025 17:09:37 GMT

Details here: https://www.sky.com/help/articles/sky-social-tariff

Doesn't cover TV as that's not an essential service. However, Sky do have free to air tariffs that allow you to keep their hardware for recording etc. (about £15pm)

Re: Sky Social Tariffs

SupaM — Fri, 21 Mar 2025 18:30:13 GMT

Thank you @PandJ2020 for your help and advice 😊 I will look at the link this evening 👍🏻

Re: Sky Social Tariffs

SupaM — Fri, 21 Mar 2025 18:33:15 GMT

@Mark39Hi there, thank you for your help and advice 😊 I'll look at the link you sent me this evening 👍🏻