topic Re: Early termination fees if transferring from Sky Q to Stream? in Account & Billing

Early termination fees if transferring from Sky Q to Stream?

mjspin — Thu, 20 Mar 2025 09:35:27 GMT

I'm currently in contract for Sky Q and considering a switch to Stream. Does Sky enforce early cancellation fees if you are staying with them but on the other service? I've run through the transfer all the way to the final payment (for a puck) and there is no mention at all of anything other than the new monthly payment.

Re: Early termination fees if transferring from Sky Q to Stream?

caesarome — Thu, 20 Mar 2025 09:37:28 GMT

@mjspin

There should be no earl;y termination fee if you are transferring from Sky Q to Stream because you are still going to be a Sky customer just with a different service.

Re: Early termination fees if transferring from Sky Q to Stream?

mjspin — Thu, 20 Mar 2025 09:48:24 GMT

Thanks! Does that include moving to the 31 day rolling, or only if you move to the 24m contract? Otherwise, seems a low cost way to exit early, though that is not my intent.

Re: Early termination fees if transferring from Sky Q to Stream?

caesarome — Thu, 20 Mar 2025 09:51:41 GMT

When you change to Sky Stream your contract with Sky Q is replaced by whatever the one is for Sky Stream.

Re: Early termination fees if transferring from Sky Q to Stream?

mjspin — Thu, 20 Mar 2025 10:06:42 GMT

Interesting. Thanks for the quick replies