https://helpforum.sky.com/t5/Account-Billing/Return-labels-for-skyq-boxs-and-mini/m-p/4940529#M249783 <P>How to get return cables</P><P>&nbsp;</P> Wed, 19 Mar 2025 11:09:45 GMT B3ana 2025-03-19T11:09:45Z https://helpforum.sky.com/t5/Account-Billing/Return-labels-for-skyq-boxs-and-mini/m-p/4940529#M249783 <P>How to get return cables</P><P>&nbsp;</P> Wed, 19 Mar 2025 11:09:45 GMT https://helpforum.sky.com/t5/Account-Billing/Return-labels-for-skyq-boxs-and-mini/m-p/4940529#M249783 B3ana 2025-03-19T11:09:45Z https://helpforum.sky.com/t5/Account-Billing/Return-labels-for-skyq-boxs-and-mini/m-p/4940531#M249784 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356438">@B3ana</a>&nbsp;<BR />If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 31 days for Sky Q) for any loaned equipment they are expecting back. <BR /><BR />If the arrival of packaging is delayed, lost or damaged on arrival it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Wed, 19 Mar 2025 11:14:17 GMT https://helpforum.sky.com/t5/Account-Billing/Return-labels-for-skyq-boxs-and-mini/m-p/4940531#M249784 Daniel0210 2025-03-19T11:14:17Z