https://helpforum.sky.com/t5/Account-Billing/manually-over-paid-struggling-to-get-refunded/m-p/4940285#M249748 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356326">@Peter613</a>&nbsp;</P> <P>To have unnecessarily paid £597.10 manually you must have made quite a few manual payments.&nbsp;<BR /><BR /></P> <P>You probably realise by now that if&nbsp;you have a continuous payment method set up you should never need to make a manual payment. I would recommend not making <U>any</U>&nbsp;manual payments unless requested to by Sky.<BR /><BR />If your extra payments are showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team on here. Let us know on this thread if you want to do that <STRONG>having confirmed it’s still showing as a credit.</STRONG></P> Wed, 19 Mar 2025 04:59:04 GMT Daniel0210 2025-03-19T04:59:04Z https://helpforum.sky.com/t5/Account-Billing/manually-over-paid-struggling-to-get-refunded/m-p/4940276#M249747 <P>I mistakenly over paid manually via the tv payment facility by £597.10 and having issues getting re funded. Called customer service 4 times to resolve, still haven't been re=emburst..?</P> Wed, 19 Mar 2025 01:02:24 GMT https://helpforum.sky.com/t5/Account-Billing/manually-over-paid-struggling-to-get-refunded/m-p/4940276#M249747 Peter613 2025-03-19T01:02:24Z https://helpforum.sky.com/t5/Account-Billing/manually-over-paid-struggling-to-get-refunded/m-p/4940285#M249748 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356326">@Peter613</a>&nbsp;</P> <P>To have unnecessarily paid £597.10 manually you must have made quite a few manual payments.&nbsp;<BR /><BR /></P> <P>You probably realise by now that if&nbsp;you have a continuous payment method set up you should never need to make a manual payment. I would recommend not making <U>any</U>&nbsp;manual payments unless requested to by Sky.<BR /><BR />If your extra payments are showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team on here. Let us know on this thread if you want to do that <STRONG>having confirmed it’s still showing as a credit.</STRONG></P> Wed, 19 Mar 2025 04:59:04 GMT https://helpforum.sky.com/t5/Account-Billing/manually-over-paid-struggling-to-get-refunded/m-p/4940285#M249748 Daniel0210 2025-03-19T04:59:04Z