topic Amazon voucher not received in Account & Billing

Amazon voucher not received

BMonk — Mon, 17 Mar 2025 09:02:01 GMT

I signed up to Sky directly via telephone in August 2024 and was told I would receive a £100 Amazon gift voucher after being subscribed for a certain amount of time (I can't remember exactly, but I think it was 4 months). I have now exceeded this length of time, and have been in touch with Sky via telephone a few times, who told me to contact Gift Cloud. I did this, but Gift Cloud are not affiliated with my subscription as I signed up directly through Sky.

Has anyone else been promised an Amazon gift voucher through Sky and has / hasn't received it?

Thanks

Re: Amazon voucher not received

Brer_Anansi — Wed, 19 Mar 2025 07:05:55 GMT

I haven't received my voucher either.

Re: Amazon voucher not received

Tom-W19 — Wed, 19 Mar 2025 08:21:38 GMT

Hi there

Your posts has been escalated to our Community Messaging team who will invite you both to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Amazon voucher not received

Polly55 — Tue, 14 Apr 2026 15:25:13 GMT

I have never received my welcome voucher, despite chasing it up many times and being told different stuff by each advisor, to date nothing has been sent to me

Re: Amazon voucher not received

MichaelaWarner — Tue, 14 Apr 2026 17:59:43 GMT

Same here despite chasing it constantly, trying to explain that the link to receive my new look voucher wouldn't work , being called a liar and been told that I received the voucher, but the e-gift card button does not work. I would not recommend sky to family and friends anymore. Find customer service absolutely rude and constantly being referred to other service team. You know what stick you voucher I had enough now