topic Re: Restricted in Account & Billing

Restricted

Hodson1 — Sun, 16 Mar 2025 08:56:12 GMT

Owe £4 and sky stream has been restricted can they actually restore it as it's only £4

Re: Restricted

TimmyBGood — Sun, 16 Mar 2025 09:00:02 GMT

@Hodson1

Almost certainly not: the process is automatic and Sky doesn't negotiate debt.

Re: Restricted

Anonymous — Sun, 16 Mar 2025 09:01:37 GMT

I don't think so, if you owe money, you might not even get the chance to talk to them about it.

In a nutshell, you’ll need to pay what you owe to get your services back. Just like if you’re a few pounds short of your weekly shopping, Tesco wouldn’t just let you have it.

Sorry to be the bearer of bad news, but I hope you can get it sorted soon

Re: Restricted

Hodson1 — Sun, 16 Mar 2025 09:02:16 GMT

Ok thanks

Re: Restricted

caesarome — Sun, 16 Mar 2025 09:38:26 GMT

If you pay what you owe you will also need to setup your monthly payment method and once the payment has cleared (which might not be tomorrow at the earliest) your service should be restored.

Re: Restricted

Hodson1 — Mon, 17 Mar 2025 07:56:14 GMT

Thanks so much for your reply