topic Re: Requesting bills for last four years to claim work from home allowance in Account & Billing

Requesting bills for last four years to claim work from home allowance

dalyfam — Wed, 12 Mar 2025 12:46:31 GMT

I need to get access to my bills for the last four years. There are no bills available on my profile. I have tried to find an email address to request same but it appears there is no email address/ contact number that will enable direct contact. I have tried entering my query through the bot but to no avail. It simply explains what broadband is whenever i submit my request. Thanks in advance for any suggestions on how to obtain bill details from Sky when they are not available on your profile.

Re: Requesting bills for last four years to claim work from home allowance

Daniel0210 — Wed, 12 Mar 2025 12:49:44 GMT

@dalyfam

For older bills you have to submit a subject access request https://www.sky.com/help/forms/customer-information-request

These can take up to 28 days to be actioned.

Re: Requesting bills for last four years to claim work from home allowance

dalyfam — Wed, 12 Mar 2025 12:51:54 GMT

Thanks for replying @Daniel0210. When i click on that link it says page not found unfortunatly.

Re: Requesting bills for last four years to claim work from home allowance

Daniel0210 — Wed, 12 Mar 2025 12:59:20 GMT

@dalyfam

It works okay for me.

Re: Requesting bills for last four years to claim work from home allowance

MightyQuinn — Wed, 12 Mar 2025 13:01:18 GMT

Hi @dalyfam It works okay for me, note you have to sign in.

Re: Requesting bills for last four years to claim work from home allowance

dalyfam — Wed, 12 Mar 2025 13:36:31 GMT

Bizarre, i am fully signed in and it continuously says page not found. I have tried to try alternative routes for last 45 mins to no avail unfortunately.

Re: Requesting bills for last four years to claim work from home allowance

caesarome — Wed, 12 Mar 2025 13:37:38 GMT

Have you tried a different web browser ?