topic Re: Phone number linked to account in Account & Billing

Phone number linked to account

LBlack — Mon, 10 Mar 2025 16:06:41 GMT

I have been trying to call sky with no luck, the message is: this telephone number is not linked to your account. How can I change that? I got a new number.

Re: Phone number linked to account

Mark39 — Mon, 10 Mar 2025 16:08:07 GMT

You can add/change it here: https://www.sky.com/mydetails/account-info

Re: Phone number linked to account

LBlack — Mon, 10 Mar 2025 16:09:27 GMT

Hi Mark39,

It give me no options apart from seeing my own name.

Re: Phone number linked to account

Mark39 — Mon, 10 Mar 2025 16:38:55 GMT

@LBlack are you the accountholder? And are you logging in with the correct Sky ID (can you see your bills online)?

Re: Phone number linked to account

LBlack — Mon, 10 Mar 2025 16:47:19 GMT

Yes I am and can see the bills.

Re: Phone number linked to account

caesarome — Mon, 10 Mar 2025 16:49:27 GMT

Is your issue that you were going to call Sky about something we can help you via here ?